Latest updates
2024 Christmas Opening Hours
Mon 16th December 2024
Our Christmas and New Year opening times:
Tuesday 24th December - Open till 12:30pm
Wednesday 25th December to Wednesday 1st January - Closed
Thursday 2nd January - Normal hours
We would like to thank you for your support and look forward to working with you in the New Year!
Tuesday 24th December - Open till 12:30pm
Wednesday 25th December to Wednesday 1st January - Closed
Thursday 2nd January - Normal hours
We would like to thank you for your support and look forward to working with you in the New Year!
Updated guidance on site visit requirements for Retrofit Coordinators
Fri 15th November 2024
Updated guidance has been published which has been developed by TrustMark in conjunction with The IAA and Retrofit Coordinator certification bodies...
Fully-funded courses in domestic retrofit and energy efficiency measures
Wed 13th November 2024
The Installation Assurance Authority Commercial Services (The IAA CS) is delighted to offer courses, fully funded courses to support people to gain new skills and qualificiations in the energy efficiency sector.
Five firms enter solar market following innovative new training programme
Tue 12th November 2024
A new training programme has led to five new solar installers entering the green technologies supply chain, to help deliver Greater Manchester’s transition to net zero.
Reinforcing The IAA Onboarding Policy
Tue 5th November 2024
The IAA calculates surveillance on guarantee activity and insists that installers who use The IAA commit as a part of our terms and conditions to exclusively use The IAA for the certified measure...
What are the main parties plans for the Energy Efficiency Retrofit industry?
Fri 21st June 2024
Now that the main political parties have published their manifesto’s, we have been reviewing their Net Zero policies to see how they are going to support the Energy Efficiency industry during the next 5-year term... Find out what this means for the Energy Efficiency Retrofit industry in our post.
IAA Announcement - New Guarantees Available
Thu 4th April 2024
We are delighted to announce that The IAA are now the largest provider of approved guarantees in the market and equally excited to announce that we are now able to offer guarantees for all heating measures, draught proofing including Airex and Pitch Roof, to compliment our existing full range of Building Fabric, Heating Controls and Microgeneration Technology Guarantees
Guarantees for Heating Measures, Heating Controls and Draught Proofing will be available to installers who do not hold PAS for those measures with The IAA, but can provide evidence of current PAS certification with an alternative body.
In the case of these measures, application for a guarantee will require a simple ISA lodgement post install with details of the manufacturer's warranty and response to a series of yes/no compliance questions which are relatively straight forward.
Guarantees are available for 2 years, competitively priced and available with immediate effect.
We are delighted to announce that The IAA are now the largest provider of approved guarantees in the market and equally excited to announce that we are now able to offer guarantees for all heating measures, draught proofing including Airex and Pitch Roof, to compliment our existing full range of Building Fabric, Heating Controls and Microgeneration Technology Guarantees
Guarantees for Heating Measures, Heating Controls and Draught Proofing will be available to installers who do not hold PAS for those measures with The IAA, but can provide evidence of current PAS certification with an alternative body.
In the case of these measures, application for a guarantee will require a simple ISA lodgement post install with details of the manufacturer's warranty and response to a series of yes/no compliance questions which are relatively straight forward.
Guarantees are available for 2 years, competitively priced and available with immediate effect.
Introducing Greenworkx to IAA Members
Wed 13th March 2024
Greenworkx are a startup on a mission to help grow the workforce that the UK needs to deliver net zero, by retrofitting the existing infrastructure and poorly insulated homes. Their goal is to re-make our built environment more energy efficient, driving down carbon emissions. To achieve this, Greenworkx know that this requires lots of skilled installers, and their digital pathway is designed to boost the flow of skilled workers into new green jobs.
IAA Staff Training
Fri 23rd February 2024
To continue delivering industry leading support to our valued members, the IAA will be conducting a staff training day on Thursday 29th February.
During the day, a limited service will be offered until 15:00.
Normal office hours will resume Friday 1st March.
Thank you for your understanding.
During the day, a limited service will be offered until 15:00.
Normal office hours will resume Friday 1st March.
Thank you for your understanding.
The IAA Microgeneration Guarantee
Wed 1st November 2023
The IAA recognises the need to provide guarantees for consumers installing microgeneration technology including Air Source Heat Pumps, Ground Source Heat Pumps, Solar PV, Solar Heating and Battery Storage and some of the past short comings of the cover provided.
The IAA Microgeneration Guarantee provides the confidence that work is carried out to the highest standard, and should there be a failure in workmanship or design, The IAA is there to put it right regardless of the trading status of the installer.
The IAA Microgeneration Guarantee provides the confidence that work is carried out to the highest standard, and should there be a failure in workmanship or design, The IAA is there to put it right regardless of the trading status of the installer.
Consumer Awareness Campaign by CMA
Fri 20th October 2023
The Competition Markets Authority has launched a campaign to promote their new guide to help consumers when buying green heating and insulation products.
BRE Report: The Cost of Poor Housing by tenure in England
Tue 14th March 2023
A key focus to help the UK achieve our 2050 net zero targets, household insulation has been a talking point since the introduction of cavity wall insulation in the 70s. This new report from BRE highlights just how important reducing the number of cold homes can be to not only achieving our energy targets but our daily health.
Rebrand: The Installation Assurance Authority
Wed 7th December 2022
The IAA are pleased to report several developments since The IAA 2022 Conference and announce that The Insulation Assurance Authority will be rebranding with immediate effect to The Installation Assurance Authority.
Why are we rebranding?
Our CEO, Nigel Donohue explains “Going forward the business will still be known as The IAA and this subtle change from insulation to installation will better recognise our wider membership across Energy Efficiency as a whole and our role which goes far beyond that of the technical authority.”
This rebrand will better reflect our increasing footprint in support of our members ventures to deliver Net Zero as we continue to provide:
- Policy input
- Support to industry members
- Stakeholder engagement on behalf of the industry
- Legal and training advice
- General wrap around services to ensure our membership is best placed to respond to the increasing opportunities presented through the publicly funded and able to pay markets
Announcement: Funding training courses
Thu 1st December 2022
training@theiaa.co.uk | 03333 239045
The IAA CS has been successful in its bid into the BEIS Home Decarbonisation Skills Training fund and as such will be able to offer:
- 150 free Level 5 NVQ Diploma in Retrofit Coordination & Risk Assessment secured with a £350 bond repayable on achievement
- 450 NVQs at Level 2 and 3 at £319 plus vat for existing workforce and £360 plus vat for new entrants
- 100 Level 2 Awards in understanding domestic retrofit for those considering a job in the industry Free of Charge with opportunities for industry to recruit those who undergo training
- 60 Level 3 Award in ASHP courses for those wishing to convert existing heating and gas qualifications – with a greater understanding of building fabric issues
Podcast with The IAA & BTS - The importance of measurement and testing on retrofit projects
Thu 24th November 2022
In a podcast with The IAA and Build Test Solutions, they cover the following questions:
- What is the current compliance regime for energy efficiency schemes?
- What is the role of The IAA and why is measurement key to retrofit?
- What are the next steps?
- What is the call to action?
The First Installer to Obtain TrustMark Licence Plus
Fri 28th October 2022
Dyson Energy Services are delighted to be the first installer to obtain TrustMark Licence Plus. Dyson are a leading national installer of insulation, heating solutions and renewable technologies and this year celebrate 40 years in the energy efficiency industry.
Simon Ayers, CEO at TrustMark states “We are delighted that Dyson Energy Services has signed up to Licence Plus through the IAA and look forward to welcoming more businesses as they come on board in the coming months. Licence Plus is a key route for TrustMark Scheme Providers and the Registered Businesses wishing to deliver fabric-first, whole house retrofit...
First Scheme Provider to offer TrustMark Licence Plus
Thu 6th October 2022
Breaking News
The IAA are delighted to announce we are the first Scheme Provide to offer TrustMark Licence Plus
Our CEO, Nigel Donohue explains “We are delighted to work with TrustMark to further extend our scope, now including the TrustMark Licence Plus scheme. All TrustMark registered members of The IAA are welcome to add TrustMark Licence Plus within their membership.”
What is TrustMark Licence Plus?
TrustMark Licence Plus is a key route in supporting TrustMark Registered Businesses to engage in a transitional adoption of fabric-first. As well as whole house retrofit, enabling these businesses to take on domestic retrofit energy efficiency work under consumer protection and a recognisable TrustMark framework of compliance.
The scheme has been created to help build supply chain by supporting the increased engagement of competency through tradespeople. Highlighting the competency and quality workmanship of TrustMark Registered Businesses through those who join the Licence Plus Scheme through The IAA.
Become MCS accredited with The IAA
Thu 6th October 2022
The IAA are able to offer MCS Certification for:
- Air Source Heat Pumps (ASHP)
- Ground Source Heat Pumps (GSHP)
- Solar PV
- Solar Thermal
The IAA Cavity Extraction & Remediation Certification Scheme
Wed 21st September 2022
As the leading Cavity Wall Insulation guarantee provider, The IAA is aware that in certain very limited circumstances extraction of existing insulation, clearance of the cavity and remedial works may be required including re-treatment and re-injection.
Where such work is the result of a defect in materials or workmanship of the original installation, then this is normally completed by The IAA under the Terms and Condition of the guarantee. This is not the case where there is no current guarantee, extraction is required due to building maintenance issues or as a result of natural occurrences such as flooding.
Find out more
Kiwa Building Products & The IAA CS partner to launch Non-Standard Systems
Thu 21st July 2022
Traditionally measures such as Cavity Wall Insulation and External Wall Insulation have been assessed as ‘systems’ with a Technical Approval issued by an independent body confirming that the system is fit for purpose and can contribute to satisfying the relevant requirements of the Building Regulations. Conversely, other measures comprise products usually simply covered by the manufacturers declaration of performance.
Recognising the higher level of assurance provided by systems but the limited number of systems to support underfloor, Room in Roof, Internal Wall and Loft insulation, in agreement with TrustMark, The IAA CS have partnered with Kiwa Building Products to provide an Agrément approvals process for Non-Standard Systems.
Non-Standard Systems comprise a range of prescribed components deployed and assessed as a system. The IAA are acting as the surveillance and audit body with Kiwa as the Agrément issue authority for Non-Standard Systems.
Level 5 Diploma in Retrofit Coordination and Risk Management
Tue 19th July 2022
03333 239045 | training@theiaa.co.uk
A practical solution to PAS
This qualification provides learners with a practical approach to PAS. This qualification route is ideal for those who are already working in a retrofit capacity and qualified in site/building project management but require specific qualifications.
Learners who complete the Level 5 Diploma in Retrofit Coordination and Risk Management will obtain the skills and knowledge to meet the PAS 2035 standard and requirements for domestic retrofit.
The IAA First Roadshow
Tue 24th May 2022
To compliment our annual conference we will be hosting a range of roadshows throughout the UK as we recognise the value of face to face events and maintaining an open dialogue with our members. All roadshows will be free of charge and open to members only.
Our first roadshow will be taking place in Glasgow focusing on development at The IAA and IAA CS and to help gain an understanding of how we can best support you in delivering Scottish Energy Efficiency Policy. This will be a great opportunity to network and ask the team any questions.
Date: Thursday 23rd June, 9:30-12:15 with lunch thereafter
Location: Mercure Glasgow City Hotel
Book your free tickets
The IAA 2022 Conference
Tue 26th April 2022
We are pleased to announce The IAA 2022 Conference will take place on Thursday 6th October with early released tickets available to purchase.
Tickets are available to both members and non-members or by invitation only, due to popular demand tickets are sold on a first come first served basis with priority given to members. We advise you to complete this form and return to hannahlifshack@theiaa.co.uk.
The details
Date - Thursday 6th October 2022
Location - To be released shortly
Dress - Smart/casual
Fundraising to support a Ukrainian family
Fri 22nd April 2022
The war in Ukraine has resulted in many families fleeing to other countries, including England, in search of refuge. In support of this cause The IAA are looking to collectively raise money through a range of activities.
The IAA are gifting a 2-bed property, located in Watford, for a 12 month period and aim to raise £10,000 to cover essentials including bills, furniture and property maintenance costs for the family.
Donate now
Which? Trusted Traders launches new relationship with The IAA
Thu 31st March 2022
There are a multitude of benefits to homeowners for using an IAA member to carry out their insulation, for example:
- All IAA TrustMark registered members go through another level of surveillance to be associated with TrustMark
- Homeowners have peace of mind work is carried out by members who are trained and certified
- If applicable, all homeowners will receive an IAA guarantee for their chosen measure. This guarantee covers any defaults in materials and workmanship in connection with the installation by the installing Company
Members of The IAA with 39 employees or less can apply to join Which? Trusted Traders and take advantage of a special offer giving them 50% off their membership fees for the first six months.
Download the Which? Trusted Traders brochure
The IAA launch an Able To Pay (ATP) Scheme
Wed 9th March 2022
An ATP Scheme across the domestic, non-domestic and new build sector.
The IAA recognise the need to provide access to guarantees for consumers who are self-funding works, underwritten by a robust but value for money quality assurance framework.
The ATP framework is accessible to IAA end-to-end members with an aim to provide a robust yet proportionate quality framework that protects consumers and ensures IAA member installers remain the very best in class, and importantly encourages mortgage lenders to invest in Energy Efficiency.
The IAA Partner with Checkatrade
Thu 13th January 2022
Checkatrade have receive over 3 million monthly searches from homeowners looking for a reliable tradesperson and generated 4.65 million jobs for our members in the last 12 months.
The IAA have partnered with Checkatrade to provide our members an exclusive offer; join now and paying nothing for 2 months. Members can be listed under the following categories and subcategories:
- Insulation
- Cavity Wall Insulation
- External Wall Insulation
- Loft/ Roof Insulation
- Solid Wall Insulation
Sign up to The IAA Net Zero Pledge
Wed 4th August 2021
The IAA are commitment to 'Race to Zero' and have created our own net zero pledge to support energy efficiency and tackle the climate crisis. As the technical authority for the insulation sector and advocates of energy efficiency, The Insulation Assurance Authority (IAA) recognise the importance of promoting and committing to net zero 2050 and the energy efficient fundamentals to both businesses and homeowners.
Sign up to The IAA net zero pledge:
www.theiaa.co.uk/net-zero-2050
The IAA Conference
Fri 25th June 2021
Avaliable for members or by invitation only, due to popular demand this will be on a first come first served basis. To book your place at The IAA conference, please email enquiries@theiaa.co.uk to request a form.
The details:
Date - Thursday 30th September 2021
Location - Leicester
Dress - Smart/casual
The IAA... One Year On
Thu 1st April 2021
As The IAA approaches its 1st year anniversary it is time to reflect on what we have achieved. When The IAA was initially launched it was safe to say no one knew the full extent and impact COVID-19 would have on business. However, against the trend it is great to report that since launch we have on-boarded a number of System Designers, Installers and System Suppliers.
Is the Future of the Green Homes Grant Voucher Scheme at Risk?
Wed 24th February 2021
The IAA note with grave concerns the recent article from the Times Newspaper in which they suggest that the Green Homes Grant Voucher Scheme is to be scrapped by Government at the end of March and the committed funding for the financial year 2021/22 withdrawn in its entirety and, whilst this is currently being denied by the BEIS the Government Department responsible for the scheme we are yet to receive assurances from Ministers that this is not the case
Christmas and New Year opening times:
Thu 17th December 2020
Wednesday 24th December - Normal hours
Christmas day - Closed
Monday 28th December - Closed
New Years Day - Closed
Monday 4th January - Normal hours
PAS 2030:19 NVQ Qualifications
Mon 14th December 2020
ProQual have now released the latest PAS2030:19 NVQ qualifications, specifically focusing on:
- Level 2 - NVQ Diploma in Insulation and Building Treatments (December 2020)
- Level 3 - NVQ Diploma in Insulation and Building Treatments (December 2020)
The Green Homes Grant extension
Fri 20th November 2020
With the recent Government announcement, the Green Homes Grant has now been extended with the new deadline of March 2022.
Register as a Green Homes Grant Installer
Mon 5th October 2020
Once you become a Member of The IAA and are TrustMark registered, you must ensure you register as an official Green Homes Grant Installer.
Why? When homeowners search via the Simple Energy Advice or TrustMark website, this will ensure you are listed under the local areas you service. Encourages homeowners to select your company to carry out their home improvements.
PAS 2038
Fri 2nd October 2020
PAS 2038 is a design standard, covering energy efficiency retrofit of non-domestic buildings. This includes shops, offices, factories, warehouses as well as hotels. PAS 2038 is comparable to the specification of PAS 2035 to domestic retrofit and requiring installation of energy efficiency measures in compliance with PAS 2030.
Social Media
Wed 30th September 2020
Installer List
Mon 14th September 2020
Once you are registered as an Installer you will be added to The IAAs Installer List. Please ensure all the details within this section is correct. If you would like to amend any details, please contact enquiries@theiaa.co.uk.
PAS 2030
Mon 10th August 2020
In parallel to the Green Homes Grant, the Government have allocated £2bn of funding for renewable energy and installing energy efficiency in England. This scheme is backed by UKAS- accredited certification of installers to PAS 2030. For more information please click here.
Home Upgrade Grants & Funding for Public Buildings
Tue 7th July 2020
Message to Members from Tony Hardiman MBE, Chairman of The IAA
As The IAA, we have been working closely with Government and have written on numerous occasions on your behalf to secure what has now become reality. Through the support of a wider industry group and some of our strategic stakeholders it is pleasing that we now have the very positive news reported today.
Free vinyl graphic logos for your company vehicles
Thu 11th June 2020
Request your free company branded IAA vinyls - The IAA are offering all members 3 sets of vehicle vinyls in addition to TrustMark logos (where applicable). Select the size and colours (white or blue) to fit your company vehicles. We also offer a fitting service charged at 46p per mile from Milton Keynes.
COVID 19 - Procedures and Documentation
Thu 4th June 2020
During the COVID – 19 pandemic the health and well-being of our workforce and homeowners is and will continue to be our number one priority. Following the Governments advice and response on social distancing the decision was taken to suspend any inspection or surveillance visits which were scheduled to be carried out on customer properties.
With the recent government announcement and rules relating to returning to work. The IAA and CIGA have taken the view that we can now reengage and schedule property inspections in circumstances where we can guarantee safe methods of carrying these inspections out.
TrustMark / IAA update
Fri 29th May 2020
Further Extension to the TrustMark Data Warehouse Lodgement Flexibility Agreement
The IAA on your behalf has been positioning for changes in the PAS 2030-19 and PAS 2035 transition arrangements and once again TrustMark have listened to the concerns of the industry, extending the data warehouse lodgement flexibility during this very difficult time for the industry.
TrustMark have recently updated the TrustMark Data Warehouse Lodgement Flexibility Agreement to take into account the recent crisis.
The impact of the COVID-19 lockdown period has been reported as having a significant effect on the 60-day flexibility agreement originally published on 27th March 2020.
Retrofit Coordinator services available to members
Tue 26th May 2020
The IAA will shortly be launching a pilot Retrofit co-ordinator service exclusively available to you our members. This service will enable you to carry out work efficiently and effectively giving you the confidence that the PAS 2035 requirements for all projects to have a competent Retrofit Coordinator is met so reducing your ECO compliance risk.
New Insulation Assurance Authority launched to raise standards in the Insulation industry
Wed 1st April 2020
Today sees the launch of the Insulation Assurance Authority (IAA), a new nationwide organisation which will bring together all aspects of quality assurance, consumer protection, technical guidance, certification, installer monitoring and support under a single compliance platform for the insulation industry.
